Alpha energy storage device is broken

What makes Alpha ESS a good battery?

Climate Suitability: Alpha ESS battery can withstand the climatic conditions in your region, including extreme heat or cold. Performance: The battery’s performance metrics, including capacity, efficiency, and cycle life, meet your energy storage needs.

Which battery pack is used for the energy storage?

The battery pack is used for the energy storage. The SMILE5 system is suitable for indoor and outdoor installation. The SMILE5-INV must only be operated with PV arrays of protection class II in accordance with IEC 61730, application class A. The PV modules must be compatible with this product.

What happens if you don't connect energy storage cables?

Otherwise, the danger voltage of the energy storage system may result in electric shocks. The energy storage system damage caused by incorrect cable connections is not covered under any warranty. Only certified electricians are allowed to connect cables. Operation personnel must wear proper PPE when connecting cables.

Does alpha ESS offer a warranty?

The Alpha ESS solar battery performance warranty guarantees a minimum of 80% of its original capacity after ten years. This criterion will be met in an ideal environment. For example, if the system is connected to the internet and is only used for self-consumption. Alpha ESS provides a 5-year warranty in general for all products.

Can alphaess solve a fault?

fault, so AlphaESS can analyze and solve the fault. Any operation of equipment during a fault is strictly idden, please contact Alpha as soon as possible. As battery cells contains a little Oxygen inside and all cells have g

Is alphaess liable for any damage caused by a product change?

AlphaESS shall not be held liable for any damage caused by such changes. Any use of the product other than that described in the Intended Use section does not qualify as appropriate. The enclosed documentation is an integral part of this product.